RCIPR.ca (“we,” “us,” “our”, “RCIP Restoration”) is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://rcipr.ca/ (the “Site”).

By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information you voluntarily submit when you:

  • Contact us through forms or email
  • Subscribe to email or SMS updates
  • Request services or information
  • Participate in surveys, promotions, or events

This may include your name, email address, phone number, mobile number, and other similar identifiers.

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address
  • Browser and device information
  • Pages viewed and on-site actions
  • Date/time of access

This information may be collected via cookies and similar technologies.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and improve the Site
  • Respond to your inquiries
  • Process service requests
  • Send administrative messages and updates
  • Enhance user experience
  • Protect our legal rights and prevent misuse

3. SMS / Mobile Information – Required Clause

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • Your mobile number will never be shared for advertising
  • SMS opt-ins, consent data, and messaging information remain strictly confidential

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Analyze traffic and user behaviour
  • Personalize the browsing experience

Users may disable cookies through their browser settings; however, some features may not work properly.

5. Disclosure of Personal Information

We do not sell or trade your personal information.

We may share information with:

  • Trusted service providers assisting in website hosting, analytics, or customer support
  • Legal authorities, if required to comply with applicable laws or legal processes

Any disclosure will follow PIPEDA and other applicable Canadian privacy laws.

6. Data Security & Retention

We implement administrative, technical, and physical safeguards to protect your personal data.
We retain your information only as long as necessary for the purposes outlined in this Policy or as required by law.

7. International Data Transfers

Your information may be processed or stored outside Canada where our service providers operate. By using the Site, you consent to such transfers.

8. Children’s Privacy

Our Site is not intended for children under 13 years old. We do not knowingly collect personal information from minors.

9. Your Rights

You may request to:

  • Access your personal information
  • Correct or update inaccurate data
  • Request deletion of your data (subject to legal allowances)
  • Withdraw consent for communications

To exercise these rights, please contact us using the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted here with a revised “Last Updated” date.

11. Contact Us

For questions or privacy-related requests, please contact:

Email: [email protected]
Address: 03-4136 South Service Road Burlington, ON L7L 4X5